IT Strategy and Operations

On average, Cumberland’s consultants have more than 20 years of healthcare experience and have a deep technical knowledge of the leading core claims, benefits administration, population health and care management systems. Additionally, we have a number of experienced project managers and consultants who hold SAFe Agile certifications. We use this experience and expertise to help health plans of all sizes realize the most value from their IT investments.

We recognize that each health plan and IT project are different, and we work with our clients to develop IT strategies that are customized to their business needs. We also help them engage and collaborate with their provider network to streamline the reimbursement process and improve the patient experience.


“We engaged Cumberland to help us develop the ability to administer employer-sponsored health plans, and they have been a huge asset to this large-scale project. With their help, we have laid the foundation for a successful go-live, while remaining on time and under budget.”Bruce Gilbert, Director, TriHealth Benefit Solutions

Our Services

We provide advisory services focused on system selection and implementation, as well as contract negotiation and M&A strategy.

  • IT Strategy
  • System Selection
  • Contract Negotiation
  • Project Cost Estimating
  • Implementation Planning
  • Legacy Data Management

Implementation planning and project management that takes into consideration the technical intricacies of leading claims and benefits administration systems.

  • Implementation Planning
  • Project Leadership
  • Project Staffing
  • IT & Operations Assessments

Optimization services to help organizations maximize the value of their technology solutions and ensure long-term success beyond system go-live.

  • Performance Improvement
  • Care Management
  • Population Health Management
  • Analytics