Package Planning, Selection and Implementation

A post-acute services and care management company engaged Cumberland to help identify requirements for a future-state technology platform to encompass both administrative systems (billing, claims processing) and clinical systems. The Cumberland team helped define requirements, select a vendor of choice and implement the program. Cumberland managed the process to a successful implementation in each of the client’s pilot service areas.

The work included technical architecture design, package configuration, security set-up, screen design, interface development, training and go-live support. The result was the deployment of multiple systems supporting billing, claims processing, utilization management and clinical processes across the organization. Cumberland managed the process to a successful implementation in each of the client’s pilot service areas.