IT Planning, Selection & Implementation for a Major Metropolitan Primary Care Association
Services: Strategic Information Systems Planning, Requirements Definition and System Selection, System Implementation
The Challenge
A major city primary care association made up of federally qualified and other community health centers identified the need to participate in some healthcare data-sharing initiatives.
Cumberland’s Approach
To evaluate readiness, the organization hired Cumberland to assess each clinic. The limited functionality of the entities’ information systems led the group to task Cumberland with developing an IT strategy. This project led to a system selection, and Cumberland was ultimately hired to implement a leading PM/EMR application.
Results
The project resulted in the successful implementation of a standard set of practice management, clinical and behavioral protocols for six separate organizations with 300 clinicians practicing in 22 locations, sharing a common platform. The implementation team configured the application to support clinical, behavioral and case management services for 26 specialties.