Business Process Outsourcing

For Life Sciences

Cumberland’s business process outsourcing (BPO) services will help you achieve compliance, manage risk, reduce costs and increase efficiency, so you can focus on growing your core businesses. We understand the challenges pharma manufacturers face and the tools they need to grow. Our BPO services are designed to grow with you. Our solutions are flexible to meet your changing needs as a result of growing market complexities and increased data volumes.

We are the only BPO services provider powered by enterprise-class software and cloud services. We provide pharmaceutical manufacturers access to enterprise-class software at a reduced cost, helping them focus on data analyses and strategic initiatives that drive growth and profitability.

Outsourcing Services

• Contract Management – Capture the terms of your contracts, including pricing, eligibility and rebates, and transmit this information to your wholesalers and buying groups
• Membership Maintenance – Identify and validate end customers, both commercial and government, on an ongoing basis
• Chargeback Processing – Receive and process EDI and manual chargebacks, and communicate disputes and changes back to your wholesalers
• Commercial and Managed Care Rebates – Process rebates in accordance with your contracts
• Government Pricing Calculations and Reporting – Calculate statutory pricing (e.g., AMP, BP, ASP, NFAMP) and generate submission files
• Medicaid, Coverage Gap and TRICARE Rebate Processing – Process government rebates in accordance with statutory deadlines and data usage provisions
• Reports – Provide the data you need to effectively manage your business
• Predictive Analyses – Model to analyze the impact of possible price changes, new contracts and other decisions before you commit