Care Management

With the ongoing need to improve patient outcomes in a value-based care environment, healthcare organizations are making care management programs a top priority. These programs allow payers and providers to focus on helping targeted patient populations better manage chronic illnesses or conditions through detailed treatment plan updates and dedicated care managers who maintain regular follow-up schedules with patients.

Proven Experience
Our team has experience implementing a variety of care management initiatives for payers, and we have worked with leading vendors, including TriZetto, ZeOmega, Epic, Cerner, Casenet, HealthEdge and more.

We understand payer business operations and work with organizations to implement cost-effective approaches to care management. Additionally, Cumberland consultants have deep technical expertise and are knowledgeable about system requirements and workflows for custom care management builds.

Our Services
We provide the following services to help payers prepare for and execute care management system and program implementations.


Strategic support to help clients identify solutions to meet their needs

  • Current State Assessments

  • Gap-fit Analyses

  • System Selection

  • Program Planning and Governance


Implementation of care management systems and programs customized for clients’ specific requirements

  • Requirements Gathering

  • System Build

  • Testing

  • Training

  • Data Conversion / Management

  • Integration and Reporting

  • Support