Position Overview

We are in search of an eCW Analyst to join our team.  This position will be located with a client based in the Southern U.S.

General Responsibilities

1. Assess end-user training needs and resources
2. Be fluent with the application and develop a strong understanding of current clinical and business processes, practices  and workflows in order to effectively train users
3. Provide ongoing end-user and new employee training
4. Provide onsite support during initial go-live, optimization and for new functionality
5. Work with the Implementation/Practice Managers to coordinate training issues and risks associated with projects, using standard tools and processes
6. Collaborate with the project team to populate/establish training environments for training activities. Apply principles of adult learning theory, group dynamics, group facilitation, needs analysis, program design and evaluation  and change management into day-to-day practice and program offerings
7. Administer and document basic skills assessments and competency exams
8. Coordinate training logistics; utilize training communication plans to provide an awareness of educational offerings; procure supplies and materials and manage scheduling and registration for classes
9. Collaborate with clinical business partners to define role-based workflows within clinical applications

Minimum Qualifications

1. Knowledge of principles and methods of training design, teaching and instruction for individuals and groups
2. Able to work independently
3. Prefer experience with training large groups
4. Proficiency with training in a face-to-face clinic environment
5. Proficiency with eCW and Dragon, preferred
6. Possess energy and enthusiasm required to work successfully on multiple projects while adhering to deadlines.
7. Perform training using appropriate tools and methods, assisting users in effectively utilizing systems to meet business needs.
8. Generate and share training metrics and reports based on class attendance and evaluations
9. Actively participate in change management (fixes and enhancements) in order to assist staff in adopting new functionality and workflows
10. Conduct specialized training (i.e. new employee orientation, mock-up, etc.) as required or assigned by management
11. Other duties as assigned.

To Apply

If you are interested in applying for this position, please click on the " apply online" button below or send your resume and cover letter to  recruiting@cumberlandcg.com.

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Cumberland Consulting Group is a leading healthcare consulting firm providing IT advisory, implementation, optimization and outsourcing services to some of the nation’s largest payer, provider and life sciences organizations. We are looking for great people to join our team and to help us better serve our clients. We offer a very competitive benefits package and a variety of challenging projects for our consultants.